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Advice
If you have not bought with us before, we suggest you read the following guide to buying at Anderson & Garland. Contrary to popular belief, buying at auction is a very straightforward procedure. If you require advice on any lot in any of our sales, do not hesitate to contact a member of our staff by phone, fax or E-mail see meet the staff. We will advise you to the best of our ability on quality, condition, value or any other matter. Please just ask! We want you to be a regular customer who comes to our auctions and visits our website regularly.
Catalogues
These are available from the Auction rooms and are currently priced at up to £10 for select sales. Catalogue subscription is available at a reduced rate. Catalogues of all sales, including general sales, appear on this and other collectors websites, together with images of lots, where appropriate.
Viewing of sales
Prospective purchasers of goods are provided with every opportunity to view the broad range of items available, with specialist staff in attendance either at the saleroom or on line to answer any questions. Viewing usually takes place during the two or three days before each sale at the salerooms. Photographs of many of the lots are to be found on our website.
Catalogue descriptions
Care is taken to ensure that any statement as to authorship, attribution, origin, date and provenance is reliable and accurate. All such statements are opinion only and are not taken as statements or representations of fact. Bidders are strongly recommended to personally inspect the lot for which they intend to bid.
Condition reports
While an identification of damage is given in some instances, an absence of such advice does not imply the lot is free from defect. If called upon to do so, we will give a verbal condition report on a particular item without charge or obligation, as a matter of courtesy. Obligation over the printed or oral descriptions applied to sale items is limited. Prospective purchasers are strongly advised to inspect any lot on which they intend to bid. All measurements and weights are approximate and should be verified by intending purchasers. Please refer to clauses 2, 3 and 7 of the conditions of sale.
Buyer registration
Prospective buyers are requested to register before the sale so that full details of their name, address, banker’s details and other relevant information can be recorded. This can be done on sale day at reception.
Bidding
We operate a buyer number system. Those prospective buyers who complete the registration set out above will be issued with a bidding paddle just before the sale. During the sale this should be raised clearly and promptly to signify your bid, allowing sufficient time for the auctioneer to note your number, should you be successful in securing the lot. Please return your paddle at the end of the sale.
Absentee bidding
If you are unable to attend the sale in person and would like the auctioneer to bid on your behalf, please complete an absentee bidding form. These forms must be submitted to the sales office by 5pm the day before the sale commences. We will try to secure the item for you as reasonably as is allowed by other bids and the reserve price, if any. Commissions placed by telephone, fax or E-mail are made only at the buyers own risk
Telephone bids
Alternatively, the buyer may choose to bid by telephone on the day of the sale. Telephone bids are subject to a minimum estimate of £100 per lot and and will only be accepted before 5pm on the day prior to the sale. Lots which are bought for less than £250 via telephone bidding will incur a £5 per lot (plus VAT) charge. Both telephone and commission bids must be guaranteed by credit card or bank details. We will be pleased to call you for this purpose shortly before the lot in which you are interested comes under the hammer. As the number of telephone lines is limited, early booking is recommended. (We also recommend that you leave an “emergency cover” bid in case we are unable to reach you by telephone.)
Buyers premium
The purchaser shall pay the hammer price together with a buyers’ premium of 19.5% of the hammer price plus VAT, on the buyers’ premium only.
Payment
All purchases must be paid for and removed within two working days after the sale. Our terms are cash, cheque supported by a guarantee card, bankers draft, credit or debit cards. A 1.5% surcharge (plus VAT) will be added to credit card transactions. For those buyers without established references, cheques for over £300 must be cleared before items bought will be released from our premises. Any invoices remaining unpaid by the end of the fifth working day after a sale will be subject to an administration charge of £20 and a storage levy of £1 per day per lot, plus VAT charged at the prevailing rate.
Collection
It is our strong recommendation that wherever possible customers use a packing and shipping agent such as Mailboxes. All lots should be paid for within 2 working days of the sale. Lots not paid for by then will be removed to store at the purchasers expense.
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