We want you to have the best possible experience when buying from Anderson & Garland Ltd. You will find our staff helpful and courteous. We aim to make buying as easy as possible.
Advice
If you have not bought with us before, we suggest you read the following guide to buying at Anderson & Garland. Contrary to popular belief, buying at auction is a very straightforward procedure. If you require advice on any lot in any of our sales, do not hesitate to contact a member of our staff by phone, fax or E-mail see the meet our team page. We will advise you to the best of our ability on quality, condition, value or any other matter. Please just ask! We want you to be a regular customer who comes to our auctions and visits our website regularly.
Catalogues
These are available from the Auction rooms and are currently priced at up to £10 for select sales. Catalogue subscription is available. Catalogues of all sales, including general sales, appear on this and other collectors websites, together with images of lots, where appropriate.
Viewing of sales
Prospective purchasers of goods are provided with every opportunity to view the broad range of items available, with specialist staff in attendance either at the salesroom or online to answer any questions. Viewing usually takes place during the two or three days before each sale at the salesrooms. Photographs of many of the lots are to be found on our website.
Buyers premium
The purchaser shall pay the hammer price together with a buyers’ premium of 19.5% of the hammer price plus VAT, on the buyers’ premium only.
Payment
All purchases must be paid for and removed within two working days after the sale. Our terms are cash, cheque supported by a guarantee card, banker’s draft, and credit or debit cards. A 1.5% surcharge (plus VAT) will be added to credit card transactions. For those buyers without established references, cheques for over £300 must be cleared before items bought will be released from our premises. Any invoices remaining unpaid by the end of the fifth working day after a sale will be subject to an administration charge of £20 and a storage levy of £1 per day per lot, plus VAT charged at the prevailing rate.
Removal of Goods.
Catalogue descriptions
Care is taken to ensure that any statement as to authorship, attribution, origin, date and provenance is reliable and accurate. All such statements are opinion only and are not taken as statements or representations of fact. Bidders are strongly recommended to personally inspect the lot for which they intend to bid.
Photography Information
Whilst every care is taken to photograph lots accurately, it is only possible to give approximate representations in our catalogues, on our website and elsewhere.
Images are for general guidence only, and colours in particular will vary - especially when viewed on a screen.
Bidders are directed to item 1 of our buyers conditions and are advised to attend our viewing days.
We cannot accept returns on the basis of inaccuracies caused by the limitations of photographic reproduction.
Condition reports
While an identification of damage is given in some instances, an absence of such advice does not imply the lot is free from defect. If called upon to do so, we will give a verbal condition report on a particular item without charge or obligation, as a matter of courtesy. Obligation over the printed or oral descriptions applied to sale items is limited. Prospective purchasers are strongly advised to inspect any lot on which they intend to bid. All measurements and weights are approximate and should be verified by intending purchasers. Please refer to clauses 2, 3 and 7 of the conditions of sale.
Buyer registration
Prospective buyers are requested to register before the sale so that full details of their name, address, banker’s details and other relevant information can be recorded. This can be done on sale day at reception.
TELEPHONE BIDS
Telephone bids are only available for Fine Art sales and are subject to a minimum estimate of £250 per lot and and
will only be accepted before 4.30pm on the day prior to the sale. Lots
which are bought for less than £250 via telephone bidding will incur a
£5 per lot (plus VAT) charge. Both telephone and commission bids must be
guaranteed by credit card or bank details. We will be pleased to call you for this purpose shortly before the lot in which you are interested comes under the hammer. As the number of telephone lines is limited, early booking is recommended. (We also recommend that you leave an “emergency cover” bid in case we are unable to reach you by telephone.)
Absentee bidding
If you are unable to attend the sale in person and would like the auctioneer to bid on your behalf, please complete an absentee bidding form. These forms must be submitted to the sales office by 4.30pm the day before the sale commences. We will try to secure the item for you as reasonably as is allowed by other bids and the reserve price, if any. Commissions placed by telephone, fax or E-mail are made only at the buyers own risk.