In the light of the situation surrounding the spread and containment of coronavirus (COVID-19), we would like to reassure customers that Anderson & Garland is closely monitoring the UK Government and Public Health England's advice on the current situation and adapting our processes and policies as required.
The UK Government has released comprehensive guidelines on Coronavirus, which our staff have familiarised themselves with and we ask that our clients do the same -
the guidelines can be viewed here
We would like to assure you that it is business as usual and our doors are still open for sales, viewings and valuation appointments. The sales calendar is not affected and we would like to remind you that we provide several services that can be accessed remotely:
- Our online platform at andersonandgarland.com allows you to bid from the comfort of your own home. Please refer to our FAQ's for information on how to access this service for the first time or contact us on 0191 430 3000 for assistance
- If you are interested in lot(s) from any upcoming sale, you can request condition reports via our website
- If you require additional information or images, our specialists are happy to provide this via email, telephone or Skype call if needed
- We work very closely with Mailboxes Newcastle who can arrange pack and deliver your purchases to your door.
- We also provide an online valuation service through our website; it is a simple process of giving us details of the items and submitting photos. Once we have reviewed the information provided our specialists will be happy to provide advise by email, telephone or Skype call if needed
We want you to feel confident in your ability to buy and sell with us and our team is on hand to advise you on a range of services covering the full auction experience.
IMPORTANT PLEASE NOTE
Clients who have visited our Westerhope Saleroom within the previous 14 days and who are diagnosed as having contracted Coronavirus, or have been in close proximity to someone who has been diagnosed as having contracted Coronavirus, are kindly asked to advise Anderson & Garland immediately
The Team at Anderson & Garland